Mark Stinson is a project engineer for Dataliant and an 11-year veteran of the IT industry. Over the past decade he has done it all, worked for large companies, small companies and ran his own business. Most of his time has been spent on the customer service side of IT for individuals and small businesses. Over time, Stinson has amassed a tool kit of resources that has made him highly effective in the eyes of clients. One such tool is his relationship with DiscountCall.
Mark’s relationship with Randy started in 2000 when he ran an IT outsourcing business. He came across Randy and discovered that he was a valuable resource for helping his clients find a more affordable solution for basic phone service. “I soon realized that Randy and DiscountCall had a lot more to offer than that (basic phone service solutions) and over the past 10 years Randy and I have had a very productive relationship working to provide a mix of technology, from telecom to phone systems to IT work,” said Stinson. “It has been a huge benefit to have a resource like Randy to compliment the services I provide.”
Since 2000, Mark and DiscountCall have collaborated to bring excellent service to companies such as the Anteo Group and IntegriTax, as well as law firms such as Miller & Markle and Eastman & Apolinsky. “Once Randy and I had done a few deals and I saw the enormous benefits to the data service that Discount Call could provide, I honed in on the ‘sweet spot’ where phone needs met data needs and we started swinging people to DiscountCall like crazy,” said Stinson.
Stinson also noted that DiscountCall’s customer service separated them from other vendors and talked about how DiscountCall makes him a better service provider. “Having a resource like DiscountCall really gives me an advantage in the fact that I can provide so many more solutions to customers, I am a single source that can cover pretty much all of a business’ IT needs from infrastructure to phones to data service all the way to the PC’s on the desks.”