Monthly Archives: February 2009

  What is the best customer service that you have ever experienced? Is it the attentive but not intrusive waiter at your favorite restaurant? Is it the uber-knowledgeable sales associate at the hardware or electronics store? Is it the barista at … Continue reading →

For businesses, large and small, retention and productivity are challenging issues. Also, in today’s economy, most budgets have been shaved to the bone. What does the business executive do to keep his/her employees motivated? Here are a few tips from … Continue reading →