Monthly Archives: January 2009

Rick Watson, an account executive at NuVox, is a 20-year veteran of the telecommunications industry. Not only does he know the telecommunications industry, he has a great feel for the business landscape and how to maintain success within it. “Everything … Continue reading →

A new year is here and most of us are trying to find new ways to enhance the customer experience and ensure that our companies standout above others. Customers want the maximum value for the serivces they use at the … Continue reading →

Voice over Internet Protocol and its use (and sometimes misuse) are the lightning rod topics of our industry. In the coming months, the DiscountCall team will be examining VoIP issues- giving advice to customers as well as our honest takes … Continue reading →