Category Archives: Advice

Articles designed to make you better at all that you do.

Customer Service Superstars

Over the years, we at DiscountCall have built our brand on providing clients with the best products and, most importantly, the best customer service. Ask any of our customers and they will tell stories of how people like Tony Miyares … Continue reading

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10 Tips for Great Leaders by Todd Merry

In March 2010, we asked a number of people for their takes on great leadership. The response was great and we wanted to share one of the best emails we received in regards to the subject. Todd Merry, Director of … Continue reading

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Secrets of the Most Productive People- Part 1

This week we are starting a series on personal and professional productivity. We all have a billion things to do each day: sales calls, meetings, writing, family, managing employees, buying groceries, taking the kids to school, etc. If you are … Continue reading

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What Makes a Bad Referral Partner? Seven Signs

For nearly two years, we have talked about what goes into being a great referral partner and, from time to time, we’ve highlighted examples of outstanding Referral Partners and how their businesses have been enhanced. However, there are some referral … Continue reading

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Lease vs. Cash Purchase by Caroline Gregory

As your business prepares to compete and grow in a new millennium, the value of acquiring a new phone system with advanced technology is realized and becomes a strategic business decision. Through relationships & partnerships, you will identify a qualified … Continue reading

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How does Samsung VoIP compete with Cisco and ShoreTel? by Randy Berlin

We get this question a lot and it always comes down to the comfort level of the DM with the product features and support behind the system. Samsung is a worldwide brand with a strong research and development history. They … Continue reading

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Presentation Must-Haves by Caroline Gregory

You’ve had the initial sales meeting, gathered the information needed, and scheduled the second meeting to present your great solution. So, does your presentation really have what it takes to get the job done? 10 presentation must-haves: 1. OBJECTIVE: Know … Continue reading

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10 Employee Morale Boosters by Johnny Crosskey

Everyone needs a “pick me up” sometimes. With the economic climate being what it is at the present time, it’s more important than ever to integrate happiness into the culture of your work place and personal life. For many companies, … Continue reading

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DiscountCall’s Business and Marketing Resources

Randy Berlin  E-Myth by Michael E. Gerber Good to Great by Jim Collins Freakonomics by Steven D. Levitt and Stephen J. Dubner     Johnny Crosskey Seven Habits of Highly Effective People by Stephen Covey 365 Health and Happiness Boosters … Continue reading

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Why Should Telecommunications Consultants Partner with DiscountCall?

This entry is the second in a 10-part series designed to show professionals from a variety of industries how and why partnering with DiscountCall can be lucrative to their business. This time we are featuring Telecommunications Consultants. Telecommunications Consultants enjoy working with … Continue reading

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