Author Archives: admin
Customer Service Superstars
Over the years, we at DiscountCall have built our brand on providing clients with the best products and, most importantly, the best customer service. Ask any of our customers and they will tell stories of how people like Tony Miyares … Continue reading
10 Tips for Great Leaders by Todd Merry
In March 2010, we asked a number of people for their takes on great leadership. The response was great and we wanted to share one of the best emails we received in regards to the subject. Todd Merry, Director of … Continue reading
Secrets of the Most Productive People- Part 1
This week we are starting a series on personal and professional productivity. We all have a billion things to do each day: sales calls, meetings, writing, family, managing employees, buying groceries, taking the kids to school, etc. If you are … Continue reading
What Makes a Bad Referral Partner? Seven Signs
For nearly two years, we have talked about what goes into being a great referral partner and, from time to time, we’ve highlighted examples of outstanding Referral Partners and how their businesses have been enhanced. However, there are some referral … Continue reading
Customer Profile: Alliance Group
The Alliance Group is an independent marketing organization that focuses on insurance products for both businesses and individuals. Their signature products are their “living benefits” packages. Living benefits are similar to life insurance except that a policy holder can file claims and … Continue reading
Lease vs. Cash Purchase by Caroline Gregory
As your business prepares to compete and grow in a new millennium, the value of acquiring a new phone system with advanced technology is realized and becomes a strategic business decision. Through relationships & partnerships, you will identify a qualified … Continue reading
How does Samsung VoIP compete with Cisco and ShoreTel? by Randy Berlin
We get this question a lot and it always comes down to the comfort level of the DM with the product features and support behind the system. Samsung is a worldwide brand with a strong research and development history. They … Continue reading
Presentation Must-Haves by Caroline Gregory
You’ve had the initial sales meeting, gathered the information needed, and scheduled the second meeting to present your great solution. So, does your presentation really have what it takes to get the job done? 10 presentation must-haves: 1. OBJECTIVE: Know … Continue reading
What Makes a Great Leader?
It’s a question worth asking. Great leaders run great organizations. If you don’t want to be great at a certain task or job, it’s probably not the job or task for you. But what’s a great leader? How do they separate … Continue reading
10 Employee Morale Boosters by Johnny Crosskey
Everyone needs a “pick me up” sometimes. With the economic climate being what it is at the present time, it’s more important than ever to integrate happiness into the culture of your work place and personal life. For many companies, … Continue reading